How to configure the audio input and output for OFFICELINE

How to configure the audio input and output for OFFICELINE


How to configure the audio input and output for

 (PC version only).  


Once logged in on the upper right-hand corner where the username appears.  

Click on the arrow 







Once you click on the arrow, as shown above, you will see the settings, click on it and it will take you the settings menu.
















On the left-hand side, you will see the Media sources click on it. Then the configuration for the audio will show up 




Use the middle drop-down box to correct any trouble with the audio output or if the mic doesn't work use the top for audio input. Switch it from default to communications-microphone for input and the communications speaker for the output. Video is not supported please ignore it.


    • Related Articles

    • [DOWNLOAD] OfficeLine

      Make and receive calls on your mobile device or computer using nexogy's softphone application. Auto-attendants, ring groups, and queues will behave exactly as if your entire team was in the office. Start using it NOW with the Web Browser version   or ...
    • How do I configure and use SNAPanalytics?

      Concept SNAPanalytics is a highly requested feature that allows you to create customized dashboards or wallboards for call center environments. Definitions Board - a collection of customized cards arranged for viewing. Card - a customizable widget ...
    • VLAN Configuration

      VLAN configurations vary depending on the phone Brand however they all function the same way, the packets need to be tagged and then you can route the packets tagged to the connection you want to use for voice. But the phones would need to be able to ...
    • What is SIP ALG?

        What is SIP ALG?   - SIP ALG stands for Session Initiation Protocol Application Layer Gateway.  It is enabled by default on many commercial routers and internet gateways (modems). - This setting modifies SIP packets, which controls voice calls and ...