[GUIDE] Billing Codes / unvalidated account codes PAC

[GUIDE] Billing Codes / unvalidated account codes PAC

This feature is configured upon request to your account, so please do so by requesting Billing Codes /unvalidated account codes. 

For example: law firms that require billing codes in their CDRs, want to be able to identify which customer they will bill for a call, based on a code input after they dial a number.

Using a Star code + number to dial you are prompted to input a code. (any code you want)

So, here's how it works:

You start by dialing *02 and then your  local (US and Canada) or 011 (for international) and then the number you want to call.

So if you are calling the local number 555-555-5555 you should dial:
*025555555555

if you are calling the international number 222-555-5555 you should dial:
*020112225555555

The you can view the call in call history like this:

Local:

Screen_Shot_2017-11-02_at_7.15.43_PM.png

The PAC code would be:(remember it's and unvalidated code so you can dial whatever digits you want)

123456789

International:

Screen_Shot_2017-11-02_at_7.48.25_PM.png

The PAC code would be: (remember it's and unvalidated code so you can dial whatever digits you want)

2546

When Exporting the call history it will show like this:

Screen_Shot_2017-11-02_at_7.37.27_PM.png

    • Related Articles

    • [GUIDE] Channel 4 Partners description

      [GUIDE] Channel 4 Partners description
    • [GUIDE] Document Signer

      Document signer is the tool used to approve orders (agreements & amendments) in our platform. The purpose of this document is to provide a quick reference guide to approve orders (agreements & amendments) through the DNA Document Signer. Download the ...
    • [GUIDE] Commission Overview

      1. Tier 1 - IT Companies 100% or 200% MRC + 10%-15% monthly residual a. 10% for cumulative referred client service fees between $1 and $999 b. 12% for cumulative referred client service fees between $1,000 and $2,499 
 c. 15% for cumulative referred ...
    • [GUIDE] Customer Setup Checklist

      Here you will find the Installation Checklist document. 
    • [GUIDE] Advanced Contact Center - Users Config

      We’ve added a new feature for our Advanced Contact Center Reporting Wallboard. All these features are designed to control permissions and user access. Call Center Reporting Only for oxygen users We’ve added a new access type for oxygen users. If you ...