Call recording platform tutorials [VIDEO]
Atmos Homepage Video:
Video Description: This video explains how users can interact with the Atmos call recording homepage.
Atmos Call Listing Page Video
Video Description: This video shows users how to search and playback calls using the Atmos Call Listing page.
Atmos Analytics How-To Videos:
[VIDEO] Tutorial Understanding my First nexogy Bill
How do I configure and use SNAPanalytics?
Concept SNAPanalytics is a highly requested feature that allows you to create customized dashboards or wallboards for call center environments. Definitions Board - a collection of customized cards arranged for viewing. Card - a customizable widget ...
VLAN configurations vary depending on the phone Brand however they all function the same way, the packets need to be tagged and then you can route the packets tagged to the connection you want to use for voice. But the phones would need to be able to ...
[GUIDE] Advanced Contact Center - Users Config
We’ve added a new feature for our Advanced Contact Center Reporting Wallboard. All these features are designed to control permissions and user access. Call Center Reporting Only for oxygen users We’ve added a new access type for oxygen users. If you ...
What is SIP ALG?
What is SIP ALG? - SIP ALG stands for Session Initiation Protocol Application Layer Gateway. It is enabled by default on many commercial routers and internet gateways (modems). - This setting modifies SIP packets, which controls voice calls and ...